Your phones, answered like your own office. In 7 days.
Done-for-you Rosie setup for plumbing, HVAC, and electrical crews who are out on the job all day and losing work to voicemail.
Built by someone who has run Rosie in a real multi-line trade business for two years
What customers hear
A sample of a call answered the way Rivet Tech configures Rosie for a trade business — greeting, triage, and a booked job, before the phone has rung twice.
Incoming
- Marcus T.now
No hot water — unit 4B
- Dana R.2m
Reschedule tomorrow 9am
- Priya K.6m
Quote follow-up
Everything it takes to answer like an office, done in a week
Tell us how calls run
A short intake on your lines, hours, and how calls should be routed.
One setup call
A 30-minute call to configure greetings, FAQs, and transfers directly in Rosie.
Live in 7 days
We test it against real scenarios, then go live on your number.
Every line answered, every contact routed right
Rosie set up to answer across all of a trade business's lines and contact lists — main office, dispatch, billing, and after-hours — not just one main number.
- Rosie answering
Main office line
1,240 contacts
- Rosie answering
Dispatch line
318 contacts
- Rosie answering
Billing line
96 contacts
- Rosie answering
After-hours line
1,240 contacts
Connected to the ERP, not a second system to check
Rosie is integrated with the business's ERP, so a caller's record and job history are already on hand. Setup is tuned against real customer-service survey results until sentiment measurably improves.
- Customer recordSynced
- Job historySynced
- Service addressSynced
Acme Plumbing & HVAC
Thanks for calling. For a new job or emergency, press 1. For an existing job, press 2. For billing, press 3.
- 1New job or emergency→ Rosie
- 2Existing job status→ Rosie
- 3Billing question→ Rosie
Rosie sits next to the phone system you already run
Configured to work alongside an existing phone system and IVR, so each option in the menu hands off to Rosie instead of replacing the system the crew already knows.
Three pieces of a Rosie setup, done right
Greeting & FAQs
A custom greeting and message scenarios written for the business’s own services and hours.
Routing & transfers
Calls split by line and contact, with clear rules for when Rosie transfers to a person.
Calendar booking
Rosie books directly onto the crew’s calendar, no manual entry.
One setup package, one price
Rosie setup package
Everything needed to get Rosie answering like your own office.
- Intake on lines, hours, and routing
- One 30-minute setup call
- Greeting written for the business
- FAQs & message scenarios configured
- Routing & transfers across every line
- Calendar booking connected
- Live testing before go-live
- Live on your number within 7 days
Get your phones answered like your own office
See the price